Only and exclusively we will make return of the total amount of the product in case the client does not want to make an exchange of the product for another one, being this way, the client will have to assume the cost of the shipment of return of the product to our offices in Barcelona Carrer Pujades 77-79 5th-9th floor. We appreciate that before making a return of product for exchange or refund, please contact us to give us notice of what happened and open a file of your case, at the following number 933094329.
The reasons we make product changes are as follows:
-The product arrived broken, damaged, or looks bad (Signs of expiration).
-The product has caused you a verifiable allergic reaction.
- The right product was not sent to you.
The applicable reasons for reimbursement, with reshipment charge on account of the purchaser, are
- The product arrived broken, damaged, or looks bad (Signs of expiration).
If you have any questions or suggestions about our refund and return policy, please let us know at the following number 933094329 , we will be happy to hear your suggestions and requests.
Premier by Dead Sea Spain